Office Call Back Hours: 9AM to 12PM, Monday through Thurs.

• Receptionist available during office hours.
• Office is closed Friday, Saturday and Sunday, and ALL holidays (see holiday list below).
• Pet sitting can be scheduled for 365 days a year,     1 - 4 visits per day.
• We do apologize in advance, we receive so many calls during our office hours, so please leave a message and we will return your call as soon as we can.
• Messages can be left 24/7 at your convenience, then we will call you back during our call back hours and speak with you directly or leave you a message answering your questions or confirming your reservations.
• All calls returned when office is open, 9am - 12pm, Monday - Thursday, the main reason why we only have these call back hours is to keep our prices to you as low as possible. The second reason is that we all do work 365 days per year and when time allows us down time we must take it to prevent burn out and to ensure the best possible care for all pets involved.
• There will be added charges for any calls that must be done when our office is closed.  If you want a call outside of call back hours, you must leave in your message that you are okay with the charge.
• For more information, check out Frequently Asked Questions on this website, check navigation bar on the left.

GET REGISTERED TODAY TO BE READY TO SCHEDULE PET SITTING VISITS 365 DAYS PER YEAR, 1 - 4 VISITS PER DAY!!  Be ready for any emergency, so your pets are always cared for.

Additional Information:

• We can receive 100+ phone calls in a day.  Our busiest phone times are from 8am - 3pm, Monday - Thursday, if you are having trouble getting through due to high call volume, feel free to e-mail.  If you want to speak with someone, always leave a phone message.  These messages are checked frequently Monday - Thursday, 9am-12pm.  For emergencies, messages are checked once during closed days and holidays somewhere between 8am - 12pm.

Note: If for whatever reason, after leaving an e-mail, fax or voicemail, you do not receive a call back from the office during our call back times, PLEASE contact us again.  Everyone has at one time or another had failures with e-mail, fax machines, computers and telephone answering machines.  WE WILL ALWAYS CALL YOU BACK.

• When we are closed, Call 603-888-8088 to use our automated phone system which will answer most if not all of your questions.
• If you need same day service - call our office as soon as possible.  The earlier you call the better chance we may be able to fit you in for that day.  We can not guarantee that we can fit you in, however, we do really well in helping most times.
• Holiday List - Our pet sitters do pet sit every day including holidays at our holiday charge.  Here is a list of days we consider holidays:   New Year's Eve (31), New Year's Day (1), Martin Luther King Day, President's Day, Easter, Mother's Day, Father's Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veteran's Day, Thanksgiving Day AND day after (Thursday & Friday), Christmas Eve Day (24), Christmas Day (25).

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Fax  - 888-8088 & 888-8090

• use the 888-8090 during office hours when the receptionist is answering 888-8088.  After office hours, both numbers go to the computer for faxing & voicemail.  If both lines into the computer are busy, you will NOT get a busy signal, you will go directly into Verizon voicemail where you will be unable to fax, so please be patient and try again later.

email:  Profpetsit@aol.com

• If you need to contact us regarding scheduling/reservations, please call our office or if e-mailing, please make reservations at least 14+ days in advance, to give enough notice for confirmations.  If you need service before then, call our office, or try to e-mail, we can not guarantee that we can help you but in most cases we do pretty good at helping whenever we can.

• E-mails are checked once per day, Monday - Thursday, in the morning.  May not be checked on closed days and holidays.

Last Minute Reservations, calls made when office is closed and added charges:

• We do pet sit 365 days per year, however, to keep our prices as low as possible, our office is open only during our office hours listed above.  We make all phone calls and all confirmations during that time.  If we must call you outside of our listed office hours for any reason, there will be added charges.

• We do ask for a minimum of 48 hour notice Monday - Thursday on all reservations.  If you need a reservation on a day that we are closed, for example on Friday, Saturday or Sunday, please call no later than the previous Wednesday, allowing 48 hours before we are closed on Friday.  This will allow us to make arrangements and confirmations. Even with this notice, we can not guarantee we will be able to fit you into our schedule, however, we will try our best.

• If you do need pet care and your reservation is last minute, if the pet sitter must make an unexpected trip to the office to pick up your keys and pet care forms, there will be an added charge to cover the pet sitter's time and the cost of gas.  We have tried to keep our prices as low as possible, but due to the economy, we have needed to make some changes.  We are sorry for any inconvenience that this may cause.

                                      Thank you!